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Survey/Form Review
MECC OnLine Help Request Form
If you have forgotten your USERNAME or PASSWORD please use one of these forms to recover it.
Look up your username and set your password.
Reset your password.

MECC ONLINE (SIS, BLACKBOARD, VCCS/Student E-Mail):
You can lookup your VCCS ID/USERNAME and reset your MECC ONLINE password by clicking look up your username and set your password. The system will ask you for your First & Last Name, SSN (no dashes), and Date of Birth (MMDDYY). Plus, you will need to know the Security Answer that you set for your Security Question.

It is BEST to set your Security Question and Answer to something you will not forget that includes features such as letter, numbers, capital and lowercase characters, and additional characters. (Example: MeCc05!)

STUDENT E-MAIL:
Please remember your MECC Student E-mail account WILL NOT become active until you ENROLL in classes for the semester. It usually takes 24 – 48 hours for your student e-mail to be made active by the VCCS once you ENROLL.

BLACKBOARD:
Instructors are responsible for making the BLACKBOARD classes available to students. Blackboard classes should be active by the beginning date of the term. Please contact the instructor for the availability date of your BLACKBOARD class. It usually takes 24 hours for your Blackboard account to be made active by the VCCS once you ENROLL in an online blackboard class.
Please provide the information requested below and click Submit.
We will need either a daytime telephone number or valid email address in order to contact you.
Student Information
Student User ID (if you know it):

Name (required field):

Daytime Telephone:

E-mail Address (required field, write none in the blank if you wish not to be contacted by e-mail):

Date of Birth:

I am a
Help Needed
Getting Started
Logging In
Describe any other error messages that you are receiving:
Enrollment
The class numbers I tried to enroll in are (list all courses):
Other
Please describe any other assistance you need:
If you do not hear back from our staff within a reasonable time-frame please contact the following for assistance:

Joseph Young
jyoung@mecc.edu
(276) 523-2400 x244

Blackboard Questions
Susan Kennedy
skennedy@mecc.edu
(276) 523 – 2400 ext. 488
or 276-523-7488
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